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Support Ticket Priority Calculator

Name: Support Ticket Priority Calculator
Price: 29 USD

Suggested priority level based on impact and urgency inputs.

Pro

Impact score (1=single user, 5=all customers)

Urgency score (1=no rush, 5=business-critical)

A simple impact x urgency scoring matrix -- adjust the thresholds to match your team's existing severity definitions.

Enter your numbers on the left — results update instantly.